State Farm® Insurance Agent Doug Hill

"Doug and Brooke have always been helpful with questions and the handeling of my policies. They've been a staple of keeping good solid coverage on my home as well as vehicles and my additional umbrella policy. Always accessible and ready to assist in any way. Good people!"

"Brooke is AMAZING! So very helpfull on the phone and very quick on sending the info you need. She even called me to make sure I received a fax. First class customer service!"

"This agency is a joke, have your logo Tesla speeding around downtown auburn, and then getting road rage and passing over 50 mph on a double solid because he couldn’t be in front. If the owner of this agency is the driver of the Tesla, you should stay far away from him as possible. An insurance agency causing accidents in their base model Tesla is a great look."

"I worked with Brooke on insurance cards for a mutual customer. They came quick with no issues."

"State Farm agent, Doug Hill’s office (in Skaneateles) has been so helpful w/ my recent vehicle accident claim ~ Brooke (who is my main contact person ~ I was also able to talk w/ Doug) has been with me every step of the way! One week ago on Monday (9/16/24) my SUV was struck from the front hood of the driver’s side scraping (there were sparks) all the way down to the back of the driver’s side of my SUV! I was stationary (in line for gas & not moving) & this guy hit one car overcorrected hit my SUV (all the way down the driver’s side) & then he hit a 3rd SUV that was in line behind me! Guy took all the blame (as he should of), but has GEICO for insurance w/ a maximum cap allowed for damages when in a car accident ~ I filed claim using the State Farm app (thanks Doug for letting me know about it) & everything has been smooth sailing!! Since the accident wasn’t my fault, I can use State Farm to file my claim & then they’ll go on my behalf to fight for everything I deserve to be made whole again w/out dinging my car accident record! Brooke great @ answering my questions everyday for a week! Not everyday your SUV is totaled & you weren’t even moving?!! State Farm has this entire process down to a science! My auto claim (via the app) was handled quickly & professionally!! Assigned Marissa (auto claims - talked w/ her Wednesday) to set up the inspection of my SUV & make sure all pics & descriptions on my app claim were correct ~ Scott (damage inspector) was scheduled to look @ my SUV on Mon (9/23/24) & he actually stopped by the collusion shop on Thursday so he would have a decision on Monday!! Monday (9/23/24), my SUV was listed as a total loss! I was assigned Jeromy (total loss claims) on Monday & knew by Monday night how much I would be getting for my totaled 2018 Honda HRV ~ Very happy w/ the outcome of this sad loss (only had 5 payments left on the 4 yr loan) & one week later State Farm had all the answers I needed & I’m getting the money I need back in order to purchase another Honda SUV!! Brooke & Doug (local State Farm Skaneateles, NY office) were Awesome!! Helped me w/ all the steps & let me know exactly what I needed to do!! Thank you, State Farm ~ Like a good neighbor you are Always There!! I’m very happy to have State Farm insuring not only my auto, but also my home for 40 years so far!"

"I’ve kept this office as my agent even though I’ve moved over an hour away because they are always so helpful and knowledgeable! I can’t recommend them enough"

"Brooke, at Doug Hill's Skaneateles location, was friendly, prompt to make a call and get answers and just a pleasure to work with. Thanks for your help with my claim, Brooke. David Bean"

"I have been with State Farm for over 30 years. I have always had great service. Questions quick responses and answers."

"I've been going to this location for several years, and I've always been treated wonderfully. No one likes having to file claims, but these folks have never given me a headache, and I recommend them all the time! :)"

"Horrible, Horrible, incompetent office!! Stay clear of this office, and this grossly incompetent agent!!!!!"

"Nice folks"

"Brooke was amazing to work with and was quick to get my policy set up!"

"I work in a Car dealership and asked Brooke Page to assist with adding a new vehicle to our client's policy. She was able to do this and send me updated cards without blinking an eye. I had the new ID card in no time at all so that our client could drive their New car home with piece of mind that they have coverage and an ID in hand. Brooke is a pleasure to work with and very good at was she does. I do not think twice when I need to speak with her at Doug Hill State Farm."

"I agree that Doug and his staff are nice as can be when you don't need anything from them. After being a client of his for as long as I can remember I finally needed help after I was rear ended. The other driver was to pay but I was letting Doug know about the accident and what to do. The response from Doug's staff was and I quote "what are you calling us for?" I said... well, I've never been in an accident and didn't know how to go about getting a loaner car or anything else I may need to do. Basically Doug's staff told me it wasn't their problem. No helpful advice, just rude responses and that I was on my own. I suggest going to Jamie Rigby, Marcellus State Farm, where I immediately switched my coverage after this."

"lovely place"

"Doug and staff are always helpful. We have been their customers for 12 years"

"Doug Hill State Farm is the best!!!"

"Amazing staff"

"I highly recommend Doug Hill - State Farm Insurance to anyone looking for an insurance agent. Doug has been our insurance agent for more than 15 years... he is always very professional & helpful, offers great rates and everyone in the office is a pleasure to work with. You will always receive great customer service, and it's nice to know you can always talk to someone in his local office to get help with claims or answer questions about your policies. It's obvious Doug cares about his clients! I absolutely recommend Doug Hill for all of your insurance needs."

"Can’t say enough about the wonderful experience we have had with Doug Hill - State Farm. We worked with Kristi throughout our homeowners and car policy transfer process. She is amazing to work with and extremely knowledgeable. I do not fill these reviews out often- but given the terrific experience we have received I needed to make sure others knew about this this agent. We have been with other companies in the past and it is refreshing to call someone that knows who your are and is willing to fully assist you."