State Farm® Insurance Agent Doug Hill
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Melissa Folino
April 26, 2024
"I’ve kept this office as my agent even though I’ve moved over an hour away because they are always so helpful and knowledgeable! I can’t recommend them enough"
David Bean
January 24, 2024
"Brooke, at Doug Hill's Skaneateles location, was friendly, prompt to make a call and get answers and just a pleasure to work with. Thanks for your help with my claim, Brooke. David Bean"
wendy vanhorn-perez
September 19, 2023
"I have been with State Farm for over 30 years. I have always had great service. Questions quick responses and answers."
S Maverick
September 18, 2023
"I've been going to this location for several years, and I've always been treated wonderfully. No one likes having to file claims, but these folks have never given me a headache, and I recommend them all the time! :)"
C ccolgate
September 6, 2023
"Horrible, Horrible, incompetent office!! Stay clear of this office, and this grossly incompetent agent!!!!!"
"Hello C ccolgate. We have looked through our entire book of business and cannot find you as a client. We are not sure where this review is coming from but please call our office at 315-685-3301 so we can figure out who you are and to see if we can remedy your issue. Have a great day."
deborah riggall
July 28, 2023
"Nice folks"
"Thank you Deborah for taking the time to give us a great review. It means so much to us at Doug Hill, State Farm. We appreciate your business and trust."
Rachael Myers
June 27, 2023
"Brooke was amazing to work with and was quick to get my policy set up!"
Martin Slotterback
June 21, 2023
"I work in a Car dealership and asked Brooke Page to assist with adding a new vehicle to our client's policy. She was able to do this and send me updated cards without blinking an eye. I had the new ID card in no time at all so that our client could drive their New car home with piece of mind that they have coverage and an ID in hand. Brooke is a pleasure to work with and very good at was she does. I do not think twice when I need to speak with her at Doug Hill State Farm."
Dave Gallinger
December 12, 2022
"I agree that Doug and his staff are nice as can be when you don't need anything from them. After being a client of his for as long as I can remember I finally needed help after I was rear ended. The other driver was to pay but I was letting Doug know about the accident and what to do. The response from Doug's staff was and I quote "what are you calling us for?" I said... well, I've never been in an accident and didn't know how to go about getting a loaner car or anything else I may need to do. Basically Doug's staff told me it wasn't their problem. No helpful advice, just rude responses and that I was on my own. I suggest going to Jamie Rigby, Marcellus State Farm, where I immediately switched my coverage after this."
"Thank you, Dave for the review as it is always good to hear how your team reacts in different situations. Please call the office at 315 685 3301 and let's talk about your experience so I can train my team so this will not happen again. Have a great day. "
Brooklyn Million
April 25, 2022
"lovely place"
"Thank you for the review we would love to quote you. Please give us a call at 315-685-3301."
Will S-E
July 17, 2021
"Doug and staff are always helpful. We have been their customers for 12 years"
Eric Sidor
April 6, 2021
"Doug Hill State Farm is the best!!!"
"Thank you for the kind words. We appreciate your business!"
Rosemary Thompson
March 7, 2021
"Amazing staff"
"Thank you Rosemary for the kind words. Customer service is very important to us."
J S
December 7, 2020
"I highly recommend Doug Hill - State Farm Insurance to anyone looking for an insurance agent. Doug has been our insurance agent for more than 15 years... he is always very professional & helpful, offers great rates and everyone in the office is a pleasure to work with. You will always receive great customer service, and it's nice to know you can always talk to someone in his local office to get help with claims or answer questions about your policies. It's obvious Doug cares about his clients! I absolutely recommend Doug Hill for all of your insurance needs."
"Thank you JS for the nice words. I have enjoyed working with you and your family over the years and hopefully in the future. We really do care about our clients here in Central and Western New York. Thank you for your review. Doug Hill Agent"
Matt Kennedy
September 16, 2019
"Can’t say enough about the wonderful experience we have had with Doug Hill - State Farm. We worked with Kristi throughout our homeowners and car policy transfer process. She is amazing to work with and extremely knowledgeable. I do not fill these reviews out often- but given the terrific experience we have received I needed to make sure others knew about this this agent. We have been with other companies in the past and it is refreshing to call someone that knows who your are and is willing to fully assist you."
"Thank you for your business and our first review! It has been a pleasure assisting with your insurance needs."